I Finally Have The Answer!
So, I think we’ve established before that I dislike people who go into stores specifically to try and loophole their ways into scamming people out of their money. Take, for example, one “holier than thou” jackass who came into the store the other day to look at our clearance items. The first was simple, a pitcher. It wasn’t ringing up on sale but hey, I know it’s supposed to be so I tell him that we’ll give him the 50% off. No big deal, right? Then he brings something else up to the counter and it’s also half off, but he said it’s supposed to be more because there’s a sign where he got it that says “Take and Additional 50% Off” and starts going on about how he “knows retail” and we shouldn’t have those signs up. This was mainly because I was under the impression that the extra 50% off sale was over, but sure enough that sign was there.
However! This item he got was nowhere near that sign! First, I informed him that the sign says “SELECT Lawn and Garden” items, not all of them. Then I point out how the items he got were nowhere near the sign. He doesn’t drop it. He keeps going on about how he use to work for Toys R Us, and I nearly said “Well, if they employ dipshits like you I know to never work there now” as I was recently thinking of putting in an application there. Seriously, this guy was convinced he was so much better than me and everyone who worked there that it made me sick to my stomach, a sickness that could only be cured by punching him in his asshole face. After he and his bitching wife finally left I pondered things while I continued working on the truck.
After all, our incredibly laid-back manager just doesn’t give a shit about price disputes 90% of the time and in fact gets upset when I get upset over them. Why does it make me so angry? Well, other than that manager not giving a shit and refusing changing signs when the prices are wrong, I finally figured it out.
When I was a small child, my Grandmother and I went to a Family Dollar, and I found a Batman action figure in a $1 bin. Hooray, right? I took it to my Grandmother and we went to the counter, where we were promptly told that it was not $1. Naturally, I was upset and tried to appeal it, because I was a kid and I wanted my toy. The girl behind the counter did not change it to $1, but my Grandmother, being the saint she was, bought it for me anyway. The point of this little story? My Grandmother did the adult thing to do in that scenario. Complaining and demanding that the price be changed because of a wrong sign or it being in the wrong place?
THAT IS THE BEHAVIOR OF SCHOOL CHILDREN.
Allow me to drive this point further. Someone tells me that something isn’t the price I saw? I don’t make a fuss. If they don’t immediately offer to change the price I’ll either just pay the price it’s supposed to be if it’s not too much more or I’ll just do without it. To me, that’s the mature, adult thing to do in that situation. Instead, I have people who come in the store that will bitch and complain over a dime’s difference in price. Bitch and complain that they are not getting their way, like children. That’s what customers are. They’re children, thinking they need to be pandered to at their every whim and bend over backwards while they attempt to screw us over. The Customer Is Always Right, you say? I think that’s a mentality that needs to die. After all, if a customer said you were supposed to work without pants on, would you do it? No. They’re crazy. The Customer Is Always Right assumes that the customer in question has at least the basic common sense necessary to function in society.
That’s the bigger problem, isn’t it? This country, no, the world is so lacking in common sense these days that the vast majority of the general public has no idea how to act civilized anymore. I ask someone for their ID when they buy alcohol? “WHY CAN’T YOU TELL I’M OLD ENOUGH.” Customer asks me the price of something out of our thousands of items in the store and I tell them I don’t know off the top of my head? “YOU WORK HERE DON’T YOU?!” Tell a customer that I need to get a manger? “JUST DO THIS.” Why are people so uncivilized?
I guess that’s the next question I need to find an answer to.